Privacybeleid

Laatst bijgewerkt: 22 juli 2026

Elite Peptides respects your privacy and processes personal data in accordance with the General Data Protection Regulation (GDPR).

This Privacy Policy explains what personal data we collect, why we use it, how long we keep it and what rights you have.

1. Who Is Responsible for Your Data?

The data controller is:

[Official legal company name]
Trading as Elite Peptides
[Business address]
KVK: [number]
VAT: [number]
Email: support@elitepeptides.com

2. Personal Data We Collect

Depending on how you use our website, we may collect:

  • Name and contact details
  • Billing and delivery address
  • Email address and telephone number
  • Order and payment information
  • Account details, where applicable
  • Messages sent through our contact form or customer support
  • IP address, browser information and website activity
  • Cookie preferences and consent information

We do not require customers to provide information about their health or intended personal use.

Please do not send us medical information or other sensitive personal data.

3. Why We Process Personal Data

We process personal data to:

  • Process and deliver orders
  • Handle payments, returns and refunds
  • Provide customer support
  • Maintain order and financial records
  • Prevent fraud, misuse and security incidents
  • Improve and secure our website
  • Comply with legal obligations
  • Send marketing communications where you have consented

Our legal bases may include performance of a contract, compliance with a legal obligation, legitimate interests and consent.

You may withdraw consent for marketing or optional cookies at any time.

4. Who We Share Data With

We may share personal data where necessary with service providers such as:

  • Website and hosting providers
  • Payment service providers
  • Shipping and fulfilment partners
  • Email and customer-support providers
  • Accounting and professional advisers
  • Analytics and cookie providers, where permitted
  • Government authorities where legally required

These parties may only process personal data for the agreed purposes and subject to appropriate data-protection arrangements.

We do not sell personal data.

5. International Data Transfers

Some service providers may process personal data outside the European Economic Area.

Where this occurs, we use an approved legal transfer mechanism, such as an adequacy decision or Standard Contractual Clauses, where required.

6. How Long We Keep Personal Data

We retain personal data only for as long as necessary for the purpose for which it was collected or to comply with legal obligations.

Indicative retention periods include:

  • Order and financial records: [7 years]
  • Customer-support correspondence: [2 years after the matter is closed]
  • Account information: until the account is deleted or becomes inactive
  • Marketing data: until consent is withdrawn or the data is no longer required
  • Cookie and analytics data: as stated in our Cookie Policy

Actual retention periods may differ where a legal claim, investigation or statutory obligation requires longer storage.

7. Cookies

Our website may use functional, analytical and marketing cookies.

Where legally required, optional cookies are only placed after you provide consent. You can change or withdraw your cookie preferences at any time through our cookie settings.

For more information, please read our Cookie Policy.

8. Data Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or disclosure.

No online system is completely secure, but we regularly review the measures used to protect our website and customer information.

9. Your Privacy Rights

Depending on the circumstances, you may have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Restrict or object to processing
  • Receive certain data in a portable format
  • Withdraw consent
  • Object to direct marketing
  • Submit a complaint to a supervisory authority

To exercise your rights, contact support@elitepeptides.com.

We may ask for information necessary to confirm your identity before processing your request.

10. Complaints

Please contact us first if you have a question or complaint about the use of your personal data.

You also have the right to submit a complaint to the Dutch Data Protection Authority:

Autoriteit Persoonsgegevens

11. Changes to This Policy

We may update this Privacy Policy when our services, suppliers or legal obligations change.

The latest version will always be published on this page with the applicable revision date.

12. Contact

For privacy questions or requests, contact:

Email: support@elitepeptides.com
Address: [business address]